Real-time fleet and warehouse visibility platform
Replaced phone-call status checks with a live tracking platform covering fleet, warehouse, and customer delivery status.
Client
A regional logistics network
The challenge
Dispatch teams relied on phone calls to check vehicle and shipment status, and customers had no way to track deliveries themselves, generating a high volume of status-check calls into the support team.
Our approach
We built a real-time tracking platform integrating GPS data, warehouse scan events, and carrier APIs into one dashboard for dispatch, plus a customer-facing tracking portal.
Results
3x
faster shipment status visibility
50%
fewer status-check support calls
Real-time
fleet and warehouse tracking
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